Where this fits
Hardware projects go wrong when the device, the software, the network, the mount, and the support plan are chosen by different people at different times. We plan them together, and we stay responsible for the result.
We sell and support our own kiosks and rugged tablets, and we work with off-the-shelf equipment when that is the better fit.
Choosing the right device
A device that is fine on a desk fails in a truck, a warehouse, or a lobby. We look at where it will live before we look at a spec sheet: power, network, mounting, weather, who touches it, and what happens when it stops working.
- Kiosk, tablet, scanner, printer, and workstation selection
- Network and power requirements
- Mounting, cabling, and placement
- Spares and replacement planning
- Ordering and vendor coordination
The software on it
The device is only useful because of what runs on it. We plan the screen the person actually sees, what it needs to capture, what should happen automatically, and what a technician needs to know when something fails.
For kiosks and purpose-built devices, that includes the operating system, remote updates, device identity, and support procedures. For tablets in the field, it includes the app setup, offline behaviour, and how data gets back to the office.
Testing before rollout
Hardware fails in physical ways that software does not: flaky Wi-Fi, a mount that blocks a port, a battery that does not last a shift. We run a small pilot first, with real users, before anything gets ordered in volume.
- Pilot with a handful of devices
- Peripheral and network checks
- Login and update behaviour
- Recovery when a device is lost or broken
What you get
Depending on the project: a recommendation, a pilot, a configured fleet, or a full rollout with documentation and training. In every case, the goal is a system someone can run, not just install.
How a project runs
Define
We confirm what the device is for, who uses it, where it lives, and what it connects to.
Validate
We test the hardware, network, software, and support assumptions on a small pilot.
Deploy
We roll out with documentation, training, and a clear path when something breaks.